Q: What is your cancellation policy?

We require at least 24 hours notice for any appointment cancellations or rescheduling. If you fail to provide adequate notice, you may be charged a cancellation fee: 50% of the service cost.

Q: What forms of payment do you accept?

We accept cash, credit cards, debit cards, and Afterpay. Payment is due at the time of service but you are also able to pay ahead when booking.

Q: How do I utilize In-House Financing?

On our website menu, we have an In-House Financing option with more details. In-House Financing will be set-up and processed during your visit in clinic. You will still need to book an individual session of your appointment online. It can be applied to any of our facial treatment packages and body contouring packages.

Q: What should I wear to my appointment?

We recommend wearing comfortable, loose-fitting clothing that allows easy access to the treatment area. You may also want to bring a change of clothes if you are having multiple treatments in different areas.

Q: Can I bring a friend or family member to my appointment?

For safety and liability reasons, we ask that you do not bring anyone with you to your appointment unless they are also receiving a treatment.

Q: Is there anything I should do to prepare for my appointment?

Please drink lots of water! Depending on the treatment, we may recommend that you avoid certain foods or medications before your appointment. We will provide you with detailed instructions when you book your appointment.

Q: What happens during a treatment session?

Each treatment session will begin with a consultation. However, treatments will vary depending on the specific services you are receiving. Our trained technicians will explain the process and answer any questions you may have before starting the treatment.

Q: How long will each treatment session last?

Treatment times will vary depending on the specific services you are receiving, but most sessions will last between 60-90 minutes.